Deciding to design and build your own home is a huge decision. At Taylor Homes our main goal everyday is to make that experience as easy and stress-free as possible for our clients. We want our clients to remember their designing and building process as an exciting time, not a time full of anxiety and stress. Customer service is something that everyone at Taylor Homes truly cares about. We understand that buying a home and designing it yourself is one of the biggest decisions you will ever make, and we want to be on your team so that you are able to move in to the home of your dreams at the end of your time with us.
President and CEO, Chris Taylor, reflects on the importance of customer service at his company and says, “From day one, we fully realize that designing, buying and building a new home is the biggest investment our customers will ever make. We apply our expertise, set expectations and always strive to exceed them.” When making the decision to work with Taylor Homes we want you to feel like everyone you work with truly has your best interests in mind. Because of this, we are able to work with amazing clients and gain new clients through referrals. “Without exception, we realize that our valued customers are our #1 source for more customers. Perhaps that’s why over 50% of our business comes from referrals and repeat customers”, says Taylor.
We are truly thankful for each and every client that we get to work with to create their dream home. It is a satisfying experience that our staff genuinely enjoys. We are thankful that we are able to do what we love every day, and we would not be able to do so if it were not for our customers. That is why we always strive to give excellent customer service to each and every person we work with. Additionally, we feel thankful that we have been recognized for our customer service and have been awarded the BBB Torch Award for Marketplace Ethics — “unheard of for our industry”, adds Taylor. “Our entire “Taylor Team” cares about our customer’s satisfaction, we truly get it!”
If you have dreamed of building your own home and are looking to work with someone who will not only get the job done, but provide the best support along the way, Taylor Homes is ready to help you build your perfect home. Everyone on the “Taylor Team” is grateful for our wonderful colleagues and amazing clients that we get to work with every day.
Check out some of our testimonials below to learn more.