Taylor Team Opportunities

• Must be highly sales oriented and driven.
• Sales experience a plus.
• A self-starter, customer oriented & computer savvy a must.
• Base salary plus excellent commission, weekend hours required – minimum 28 office hours per week.
• AMAZING earning potential for the right individual.
• Working for an Award-Winning Builder with 60+ years in the business.
• Only serious and qualified candidates need apply.
• Phenomenal support Team and systems established to ensure success.
• Agrees to abide that Customer Service is #1.
• Send us your resume with your interest and qualifications to HR@taylorhomes.com

• Looking for a dynamic individual for Sales Assistant in the new home construction industry; Nashville area.
• Must be self-starter, dependable, computer savvy, go getter, organized, people person.
• General sales or customer service experience a PLUS.
• 30 hours per week. Weekend hours required. $14+ per hour plus commission.
• Growth opportunities available!!
• We are WINNERS of the BBB’s Torch Award for Marketplace Ethics, something unheard of in our industry and honored to be one of the America’s “GIANT 400” builders!!!!
• Only serious and qualified candidates need apply.
• Phenomenal support Team and systems established to ensure success.
• Agrees to abide that Customer Service is #1.
• Send us your resume with your interest and qualifications to HR@taylorhomes.com

We are immediately seeking a qualified Warranty Manager to join our Team. In this position you will oversee Warranty by managing the day to day functions of the warranty operations including coordination of clerical responsibilities and from time to time assisting in bringing closure to new homes. This position is responsible for ensuring that Taylor Homes is presented in a professional manner. Must possess both hands on and managerial skills.

Responsibilities

Prepare and distribute a variety of Warranty reports using Excel, and Microsoft Word. Supervises field as it pertains to Warranty . Ensures that Taylor Homes is represented in a professional manner. Is responsible for departmental staffing needs, performance management, training and development and daily management of customer service administration. Assist Customer Service and Warranty personnel with duties & correspondence. Responsible for handling escalated customer service issues to help ensure customer satisfaction. May work with others to expedite problem-solving. Manage and/or create office procedures with regards to Warranty Service Requests and all paperwork procedures for Customer Service Representatives. Assist in Team building for avid survey and the coaching of superb customer service. Additionally, this role requires excellent communication, organizational and time management skills.

Requirements

Experience in Home building, Construction or Retail related customer service is desired. Hands on abilities for basic home warranty repairs along with basic tools. Customer Service skills, new home warranty experience and knowledge of construction vocabulary necessary.